Good company to work for in Bournemouth - Customer Service OnBuy.com Employee Review

Most people work remotely, with no expectations to be in the office.

- the CEO has a champagne expectations, LEMONADE tech stack! The site is CONSTANTLY broken and we have to suffer the consequences of working around the clock to keep the site live. - Management team basically drink the CEO's Kool-aid. - Terrible culture, the office has ZERO banter. Never seen anything like it, nobody talks to each other, I mean NO CONVERSATION at all! - Expectation to work EVERY evening and weekends. The ceo will message/call you out of hours and expect an answer, even on a Saturday's and Sunday's. - EVERY 4 and 5 star review is FAKE! Read them objectively, who writes reviews like "this isn't for the faint hearted, hard work will be required". I've overheard the CEO talk about needing to "add more fake reviews to GlassDoor".

Employees were nice enough but feel bad for the ones being taken for a ride.

Seems like a lot of the recent reviews are encouraged by management - but don’t be fooled. Appalled at how people are treated here. Less than 2 years working at this company I had no less than 4 job titles as they are so quick to hire and fire that you’re constantly dragged into other roles to keep things afloat. Despite being praised for stepping up and regular positive feedback , I was let go with zero warning just before my 2 year work anniversary (this was commonplace to avoid redundancy payouts and stop people being able to raise disputes). No performance issues were ever raised, no reviews or KPIs - just a vague excuse on a call, then locked out of everything immediately. No goodbye, no support, nothing. The way people are treated is honestly shocking, and the experience really affected my mental health. Unless you’re one of the ‘favourites’, you’re treated as disposable. Wouldn’t recommend.