Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      On

      Engaged employer

      On reviews

      Lack of Leadership Training and Support Creates a Toxic Work Environment - Anonymous employee On Employee Review

      1.0
      Apr 2, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and comprehensive employee perks.

      Cons

      Senior management often demands process improvements within short timeframes (e.g., 6 weeks) while providing minimal resources. As a relatively new team member, I was frequently left with a heavy workload and little support. My manager often responded with negative comments, expressing disappointment without offering the necessary resources or guidance. When I reached out for support from a specific external team, I was told they were busy and directed to look for recordings in Google Drive—most of which were either missing or unhelpful. Yet, I was later questioned about why I wasn’t asking more questions, despite only ever being told to "look in the GDrive"—a major red flag. I was left to figure things out on my own. Additionally, my manager consistently spoke poorly about external partners (e.g., calling our 3PL partners ‘lazy’ after meetings), which set a poor example of leadership.

      avatar
      On Response
      1y
      Thank you for taking the time to leave us your honest review. We believe feedback is one of the most important skills for growth, including for us. We understand that as we're growing and evolving, there's always room for improvement, whether that's on processes and ways of working or on how we communicate. We make this a continued priority. We also recognize that leaders have a profound influence on those around them – how they feel, how they behave, and how they grow. People leaders at On go through leadership onboarding and training, something we believe is fundamental to empower each one to become a conscientious individual who can build an inclusive environment of trust. We want every team member to feel valued, respected and filled with purpose. We're truly sorry this doesn't match your experience with us and will continue to improve.

      Explore other reviews about On

      5.0
      May 27, 2026
      Sales advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for!

      Cons

      still new to retail space, so some processes have not yet been established

      1.0
      Jun 5, 2026
      Lead sales advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Room for growth, especially if you really go looking for opportunities. Most of the opportunities are within retail. Don’t expect to be launched into a corporate role from a retail role.

      Cons

      - Pay is not good. Similar retailers pay several dollars more per hour and offer better benefits. They say that the rate is competitive but having worked for several other retailers, it’s not. - Operations are a nightmare. The company has scaled too fast and has left many loose ends that are still not tied up. Good luck finding answers to any problem that comes up. Be warned that paychecks and benefits WILL get screwed up. There are so many inconsistencies that make for more work and needless interpersonal friction. - Too much information is available for the entire company to view. There are not appropriate channels built in to limit access to information based on title and responsibilities. - Company culture is fine, but not for everyone. I did not feel welcome. I would not recommend working here unless you do super well with ambiguity. This company is still running like a startup.

      See reviews by: Helpful|Rating|Date|All
      Related searches: On jobs | On salaries | On benefits | On interviews
      On reviewsOn reviews in PortlandOn review