Good Benefits - Sr Technical Support Engineer Omnicell Employee Review

4.0
Jul 8, 2024
Recommend
CEO approval
Business outlook

Pros

Decent PTO for tenured employees (2+ years). Interesting and evolving field to work in. Coworkers are amazing. Great opportunities for advancement and/or sideways movement to different departments. Competitive starting pay!! My manager and their up line are pretty solid. Willing to work with you, if you’re also willing to work with them. Shift flexibility.

Cons

Raises don’t keep up with inflation , let’s not even talk about accounting for performance. High turnover. General (micro)management. They fired one manager, like that would fix the micromanagement problem in the department where I work.. Collaboration between departments/teams still needs lots of work. Shift variance from week to week. Favoritism.

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Omnicell Response
1y
We appreciate the time you’ve taken to write such a detailed review. Glad to hear you are personally having a great experience with your manager, and it’s good to know your perspective. We are working with people managers globally on improving team culture, recognition, and feedback skills to create a more consistent experience. If you’d like to discuss any of your experiences any further, we encourage you to reach out to HR (you’ll find our email under People Organization in OmniHub) or your People Strategist.

Explore other reviews about Omnicell

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good Work/ Life balance. Unlimited PTO, Great Manager and Great Team to work with

Cons

If anything, I would say Career advancement opportunity.

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Omnicell Response
1w
Thank you so much for taking the time to write a review! We're so glad to hear that you're able to find balance, and that when you're at work, you have a supportive and fun team to work with. We appreciate the feedback around career advancement opportunity. We are always looking for ways to better support career advancement, and we encourage you to speak with your manager about development opportunities that may be available. Thank you again for the review and for the time you've spent with Omnicell!
2.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Worked for them for 7 1/2 years until after COVID, and no one came back to the office. Only 4 people remained in the office, shipping, and IT. After the owners sold them the building, Omnicell canceled the lease and was told that the lease would end in August 2022. I saw it coming after COVID, and no one was in the building. No offer to find other positions in the company. They do cuts all the time when stock prices go down, which is a sign of trouble ahead. Bad MGMT to many Top Dogs

Cons

I'm overworked and underpaid, and I plan to work off the clock at times.

1
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Omnicell Response
2w
Thank you for sharing your experience and for the many years you spent with Omnicell - seven and a half years is a meaningful commitment, and we truly appreciate your contributions. We’re sorry to hear about your experience, particularly around communication, workload, and compensation. We recognize how challenging periods of change can be, especially following COVID, and appreciate your feedback on management structure and workforce reductions. We take concerns about workload seriously and encourage open conversations so employees feel supported. We also encourage the use of resources like our EAP and BREATHE employee impact group for additional strategies and support. Thank you again for your candor and your time with Omnicell. We wish you all the best in your next step.
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