Lots of promise but not a ton of follow through - Anonymous employee Omnicell Employee Review

3.0
Jan 27, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people we work with are great! Not a ton of micromanaging. Reps are allowed to sell to a degree. Strong benefits. Unlimited PTO plus quarterly recharge days.

Cons

Well under paid. Specifically in this role. The AAE’s are expected to be the quarterback for each site but in reality we are often told we can not prospect into existing accounts to attempt to expand the foot print because the account managers are actually the ones that hold all the power. So you are at their mercy to just do what ever they ask. The only way to actually make any money is to bring on new accounts but we don’t have time to do any prospecting or hunting because we are tied to account managers that boss you around and expect you to do all the busy work. The pay is really low compared to the market. With average large deals taking 24-36 months to close you are forced to try and live of the peanuts of a base salary. The OTE sounds good in the beginning but you quickly realize it’s extremely unrealistic to hit that.

Explore other reviews about Omnicell

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good Work/ Life balance. Unlimited PTO, Great Manager and Great Team to work with

Cons

If anything, I would say Career advancement opportunity.

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Omnicell Response
2w
Thank you so much for taking the time to write a review! We're so glad to hear that you're able to find balance, and that when you're at work, you have a supportive and fun team to work with. We appreciate the feedback around career advancement opportunity. We are always looking for ways to better support career advancement, and we encourage you to speak with your manager about development opportunities that may be available. Thank you again for the review and for the time you've spent with Omnicell!
4.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

In my experience so far, I have found this to be a company that is committed to progress, accountability, and getting the job done. The level of oversight is appropriate and supportive, allowing employees the autonomy to perform their responsibilities without feeling micromanaged. I feel empowered and positioned for success, with access to the tools, resources, and support needed to achieve my goals. Additionally, the company offers several valuable benefits and perks that make it stand out from other organizations and contribute to a positive employee experience.

Cons

In terms of areas for improvement, some of the company's commonly used software platforms can be prone to performance issues, including processing delays, frequent reloading, and occasional instability. These challenges can result in lost productivity and increased wait times for both employees and customers. Additionally, some workflows and processes could benefit from further definition and standardization to improve efficiency and reduce uncertainty. As a predominantly remote organization, there can also be delays in obtaining support or resolution when specialized expertise is needed. At times, subject matter experts or key resources can be difficult to reach, which may extend troubleshooting and resolution timelines. Continued improvements in communication channels, documentation, and process clarity could help streamline support and enhance the overall employee and customer experience.

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