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      Olukai

      Engaged employer

      Olukai reviews

      Good Work Environment - High Stress, Low Pay - Customer Service Representative Olukai Employee Review

      3.0
      Jun 15, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      One of the best and friendliest work environments I have been part of. Benefits such as PTO, free breakfast/lunch, coffee and insurance are really good.

      Cons

      Amount of work required for the pay is way too much. Little projects added every week on top of our overbearing call and ticket volume. There seems to be no notable changes around that are decreasing work load. No talks of significant pay increases. Opportunities seem really hard to get especially if you are not part of the circle.

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      4.0
      Nov 4, 2025
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for. They take care of you as a whole while you work for them. They are very big on work life balance.

      Cons

      Younger for a company in the retail store setting, still ironing out the kinks and learning from mistakes made in past. They are a little bit behind on policies and procedures for how the company operates.

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