September 2024: Another Quarter, Another rounds of lay-off at Olo. Rinse and repeat. - Anonymous employee Olo Employee Review

1.0
Sep 20, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Managers, and hard working contributors. Good benefits

Cons

Terrible Executive Leaders. Every quarter, Olo seems to go through some sort of layoffs or RIFs. While only two have made it in media mainstream twos in the last two years, at least two more were made quietly. And the typical saying "I am more confident today than I was yesterday of Olo"...then 2-3 months later, another lay off..then "im even more confident of Olo today than I was last month"...stop it, it's a broken record, we are not children. This is indicative of poor leadership and making many wrong decisions that have cost the livelihood of 200+ true professionals in our space over the last year. There have been no consequence for the leaders making these horrendous decisions. As shareholders of Olo, I hope the Board will take a serious look at the shape of this organization. And if you are looking to join Olo, please know that it's not as pretty as they may make it look. Many are hard workers, but I can tell you that no-one feels safe of their role no matter their tenure or performance.

Explore other reviews about Olo

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Fast moving industry, best in class product, with a wealth of customers.

Cons

shifts in strategy that come with scaling companies, not always a negative

4.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

This place isn't deserving of the sub-3 star glassdoor rating. Promise. Primarily that's driven by half a dozen layoffs from '23 - '25. And yeah that sucked. But they overhired, too. Great salary and benefits. Not a crazy hustle culture. Really kind people all around who are willing to help. Cool companies use Olo and love Olo. Positive on CEO, still. We still are better than our competition.

Cons

The layoffs were rough. Olo App feels questionable. Some products taking way too long to bring to market. As an older organization (20 years now), there's some workflows, data, information, etc that just never got updated and leads to a ton of manual work. Kind of embarrassing with what's possible w/ AI. Easy to identify who the detractors are, at a company full of positive and helpful people.

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