Catastrophically incompetent management leading to an awful patient experience - Systems Architect OhioHealth Employee Review

1.0
Mar 15, 2023
Recommend
CEO approval
Business outlook

Pros

The health insurance was a great benefit.

Cons

Management is utterly incompetent. It's beyond reprehensible just how distant they are. They've outsourced IT and now instead of blaming problems on the people who are supposedly those that perform out IT jobs, they hand out reprimands to those few of us in-house whenever the outsourced company makes a mistake. Management has no idea just how bad it is on the floor. They patients are resources to be harvested, and they don't show face when tasked with coming to the floor and asking how our lives are.

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OhioHealth Response
3y
Thank you for sharing your story with us. We want to hear from people like you to learn how we can improve. We're saddened to hear about your experience at OhioHealth. Our associates are our priority, and we strive to cultivate an environment where everyone feels supported, valued, and appreciated. We truly appreciate your feedback and will utilize it for future improvements. Thank you again, and we wish you the best of luck with the next step in your career.

Explore other reviews about OhioHealth

5.0
Oct 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company with Multiple locations.

Cons

Benefits are not that great

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OhioHealth Response
7mo
Thank you for taking the time to write a review, we appreciate your feedback. We love our community and our commitment is to not only provide exceptional healthcare, but to exercise the privilege of showing how much the community means to us. Thank you for being part of the OhioHealth team, best of luck to you in your career.
2.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat decent pay for associates, but does it matter when your job isn't secure??

Cons

Another disappointing decision from corporate: eliminating all nurses in urgent care, regardless of tenure or performance. This feels like another example of leadership prioritizing small cost savings and lining their own pockets over patient safety and quality of care. Nurses were informed through a last minute Teams meeting where the director read from a prepared script about pre- and post- COVID staffing and the decision to return to so-called “national staffing standards.” No questions were allowed. Meanwhile, 16 job postings for medical assistants have already appeared in order to replace these asaociates (some nurses have already had the unknowing pleasure of training their MA replacements and learned that fact during the meeting! Wonderful!). If the change truly reflects national standards, even minimal research quickly raises questions about that explanation. It’s incredibly disheartening to see decisions like this being made at the expense of the nurses who have consistently supported these clinics and truly care about the patients they serve. Don't visit their urgent cares if your goal is to receive safe, competent care.

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OhioHealth Response
2mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We're sorry to hear about your experience at OhioHealth. We aim to maintain an environment where everyone feels heard and are committed to helping our leaders grow so that we can all succeed together. We recognize your experience with layoffs and leadership, and understand the surrounding challenges. We love our community and our commitment is to not only provide exceptional healthcare, but to exercise the privilege of showing how much the community means to us. Your review will help us take any necessary action. Thank you again for your feedback, and thank you for your hard work.
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