It's fine for now - LPC Therapist Octave Employee Review

3.0
Nov 29, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay for insurances that are known in my area to be very low reimbursement

Cons

The EHR they use is atrocious. The way they schedule and charge clients has led to a few clients ending treatment, and they blame me because they think I'm in charge of those practices. I feel gross being "in bed" with a venture-capital backed company but I'm a single parent who wanted to diversify my income streams.

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Octave Response
6mo
Thank you for taking the time to share your feedback and experience.. Attracting and retaining top clinical talent is one of our highest priorities, and we are committed to providing compensation that reflects that expertise. We are sorry to hear that some of the operational aspects of the work have been disappointing. We’re always looking for ways to improve the experience of therapists like you, so thank you for sharing your thoughts so we can make improvements. We appreciate your feedback as well as your dedication to client care!

Explore other reviews about Octave

5.0
Jan 26, 2026
Recommend
CEO approval
Business outlook

Pros

Helps building caseload Respects work life balance

Cons

Paperwork is a bit hard to manage

3.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Attracts great like minded people who want to do great things for society - Contributing to helping people get Mental Health treatment - Compensation & Benefits

Cons

- Lack of recognition/Appreciation at high levels - Current push to be teaching AI all aspects - following trends similar to companies that have recently done mass layoffs - Lack of support from top leadership for workers who are frontline dealing with clients/providers

2
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Octave Response
2w
Hi - Thank you for taking the time to share your feedback with us. We appreciate your more than three years of dedication to Octave, and are glad to hear that you have found the compensation, benefits, and your purpose-driven, like-minded colleagues to be positive aspects of your time here. We also take your concerns very seriously. Our goal is always to balance evolving operational strategies with our core value of being humans first. We hear your feedback about how recent changes have impacted the day-to-day culture, and we are deeply committed to ensuring our team members feel safe, valued, and empowered to speak up constructively. We value your long-term dedication to our clients and your transparency in helping us improve our workplace experience.
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