Ocado Retail - Anonymous employee Ocado Retail Employee Review

2.0
Aug 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ocado and M&S Discount which is great.

Cons

Terrible progression - you are told you are on a 2 year scheme, with promise of a permanant job at the end of it. However, if opportunities come up during the scheme for you to take a permanent role you aren't allowed to take it unless you are more than 18 months in. Secondly, there are rarely any jobs after the 2 years for you to take, so they roll you onto a 5th rotation, essentially keeping you as cheap labour. The pay rises are a joke, not even matching inflation, no part is reflective of your performance and they ignore any valid points against the pay rise. They don't even match the history of other cohorts ahead of you, pay it is totally random. The office is in the middle of no where, in a lifeless part of the UK and it seriously expensive to get to. Any increased days in the office or increase in train fares are ignored when it comes to pay as well. Outside of the scheme everyone else has the same issues with terrible pay and no progression at all! The turnover rate of the company is crazy.

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Ocado Retail Response
8mo
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience. Our aim is to provide a positive working environment for all colleagues and also to improve where needed, so please know that we value your feedback.

Explore other reviews about Ocado Retail

5.0
May 7, 2024
Recommend
CEO approval
Business outlook

Pros

discounted food through Kroger, some end of year bonuses. Nice management

Cons

long hours and shift changes

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Ocado Retail Response
2y
Thank you for taking the time to review. However, your review appears to relate to Ocado Group, not Ocado Retail. You can find Ocado Group's Glassdoor page here - https://rb.gy/yb0i3m. Thank you.
4.0
Apr 28, 2021
Recommend
CEO approval
Business outlook

Pros

Good work environment and atmosphere

Cons

Great leads and learning activities

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