Rewarding flexibility but emotionally challenging work - Customer Resolution Specialist OVO Employee Review

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working You get to manage your own caseload

Cons

Can be emotionally draining, considering working on cases relating to priority service customers, and you want to do everything to help customers in this situation

Explore other reviews about OVO

5.0
Nov 12, 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Nice environment and amazing people

Cons

None comes to mind, honestly

2.0
Aug 4, 2025
Recommend
CEO approval
Business outlook

Pros

good benefits - health care, tech loans, etc.

Cons

micro managing, everyone cries and the managers act as if it's not a big deal

8
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