it’s okay if you’re young - Cashier OTG Management Employee Review

2.0
Oct 30, 2019
Recommend
CEO approval
Business outlook

Pros

You get to meet people from all around the world since you’re at the airport. I often got free food. Depending on which restaurant you were scheduled at the people working with you would be super nice.

Cons

The management wasn’t organized. There are cockroaches all over the place. Even though I was hired as a cashier and not a barista, I’d have to constantly make drinks for both servers and myself. Which was unfair considering Baristas made more money than cashiers. All the to go food was super expensive and people constantly would walk away for it being too expensive after you scanned all their items. There no way of canceling a transaction, so you’d have to leave it under a pending tab. Managers apparently don’t like pending tabs and you shouldn’t have any by the end of the day according to management but there’s no way of deleing a scanned item or an entire transaction if the customer decides at any point that they don’t want something. I also remember not being paid correctly and no one doing anything about it. After becoming fed up and going back and worth with my manager I told them I wasn’t going to be coming to work unless I’m getting paid accordingly. That became a huge issue. Me not coming to work Is against my contract because apparently I was “protesting”. But me working for free and not being paid for my hours and being ignored by the accountant was perfectly fine with them. I’d suggest any conversation you have with management, do it in writing. Either over text or email and save screen shots! That’s what saved me.

Explore other reviews about OTG Management

5.0
Dec 12, 2025
Recommend
CEO approval
Business outlook

Pros

It’s been 11 years I’m working in OTG as a manager. Since then I work from my heart each and every minute. I love working here.

Cons

Na na na na na

1.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

The resourcefulness your learn out of necessity and survival

Cons

Long hours, no support. Undertones of racism and race driven prejudice

See reviews by: Helpful|Rating|Date|All