Avoid! Current employees, get out ASAP - Anonymous employee OPEN Health Employee Review

1.0
May 5, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- You can work from home (you might have to as they closed several offices across the UK)

Cons

- Extremely overcapacity workforce, burnout among colleagues is the norm - New colleagues to the business or to the client account will regularly get thrown into the deep end and I do not think the company is managed in a way that promotes a safe learning environment as existing team members do not have the time to properly invest in onboarding new colleagues - Overtime is the norm, which is not rewarded in a meaningful way (the most recognition will be a shout out in the company newsletter, easily ignored) - Seniors will put more junior colleagues in the firing line - A lot of people made redundant through 2023, no recruitment to match the growing project workload and no promotions/pay rises; quite top heavy in some areas of the business with a lot of senior people who sit in meetings, but not enough junior or middle roles to do the actual work - Extremely out of touch senior leadership - You can voice your concerns about work life balance and overworking to your line manager and more senior managers all you want, but nothing will change in a sensible time frame (if at all)

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OPEN Health Response
2y
Thank you for your feedback, we are a little surprised about the comment about the offices. We closed under utilised offices in locations that no longer made sense for OPEN Health but we have great offices in London, Oxford and Manchester and encourage our people to visit those when they can. We will always encourage our people to learn quickly and take advantage of the experiences of others around them. That said, we do want to nurture learning and so if we are not quite hitting the mark please do share specific examples so we can improve.

Explore other reviews about OPEN Health

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
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