Supportive seniors and good benefits, but less stability - Senior Agent Customer Service Representative OKG Employee Review

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

- Benefit is consider good compare to other companies. Meal allowance and transport coverage for night shifters. - Seniors are supportive and willing to help you to learn faster - Location is convenient, many food choices, free snacks and drinks in office - A place that is fast paced, good for those who like challenges

Cons

- Cutting down benefits and the industry feels more AI towards, might have risk if you are looking for stable job

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OKG Response
2w
Hello there, and thank you for sharing your review, as we are deeply encouraged by your positive remarks about our supportive seniors and employee benefits. To address your advice to management, we take career progression seriously and utilize structured performance reviews to provide fair, transparent, and equal opportunities for internal mobility.

Explore other reviews about OKG

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

good culture and team, great position in blockchain ecosystemn

Cons

often require meetings outside of standard business hours due to time zone differences.

1.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Complimentary food and drinks in the office - Some co-workers are working hard and friendly - Hybrid work that can work 2 days from home

Cons

- The company experienced hiring followed by layoffs, which raised concerns about workforce planning. - No severance package, career transition assistance, or visa support was provided following the layoff, which negatively impacted the perception of the company's employee culture. - There was a tendency to assign blame rather than focus on collaborative problem-solving.

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