Stay Away - Senior Associate Nutrafol Employee Review

1.0
Apr 26, 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits and free lunch

Cons

This business is not set up to support growth. There are too many complexities, no processes or standard operating procedures, and no internal alignment or strategy. I could see this company start to fail in the next few months/year. The workplace is incredibly toxic and poorly managed. Senior leaders are not leaders, just decision makers who were in the right place at the right time. The CEO is not a real CEO, just a figurehead that cannot properly speak to the business. There is constant gossip and cattiness between divisions, especially senior leaders. My senior leader was unprofessional and would talk poorly about their own counterparts, executives, past employees, their own direct reports, and specifically named employees who were let go. I witnessed many times where leadership would use fear and intimidation towards their employees. This is the typical churn and burn company, they do not care about your workload or long hours. There was little to no onboarding, no company culture, no structure, and no work-life balance.

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Nutrafol Response
2y
Thank you for your feedback and bringing this to our attention. We are sorry to hear about your experience. As we’re a high growth company, we experience many challenges along the way. With that said, we continuously strive to improve the employee experience and value your feedback. As a company, we do not support that type of behavior as it goes against our core values. We encourage everyone to do regular 1:1's with their managers to ensure a sustainable work load and to manage stress. Please feel free to reach out to anyone on the People Ops team if you would like to further address your concerns. We wish you continued success in your role at Nutrafol.

Explore other reviews about Nutrafol

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

- great pay - great hours -full benefits -phone, internet and wellness stipends -annual education stipend - buys us lunch every Tuesday and Thursday

Cons

I genuinely can’t think of any

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The most frustrating part is that the product itself is genuinely good.

Cons

The most disorganized company I've ever worked for. Leadership lacks both managerial experience and basic leadership skills. Project management is virtually nonexistent because even the smallest decisions require endless rounds of approvals from people who have nothing to do with the project, slowing everything to a crawl. As a result, projects, questions, and simple copy that should take a day end up dragging on for months or years, especially for larger-scale decisions. The company has kept a small group of people in leadership roles since the beginning, and instead of bringing in experienced managers, they continue to create new management titles for the same individuals. For a majority of them, this was their first professional job, and it shows. Career growth is nonexistent, and the culture was equally disappointing. People throughout the company are unnecessarily rude and cliquish, making it difficult to get responses or get anything done. HR is no help; they will just join the gossip. They're shockingly disconnected from current digital trends and online culture (and it's only gotten worse). There was an overwhelming focus on creating lengthy reports and presentations that never translated into meaningful action. Innovation is slow, trends are often ignored, and customer feedback rarely seems to influence decisions. They'll go under eventually, and it will entirely be their management team's fault.

3
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