Rude staff who have their favourites - Domiciliary Carer Nurseplus Employee Review

I did not come from a care background - I was Offered four days of training and then expected to be qualified enough to look after clients with serious conditions and even some that were end of life. on my own in thier own houses. Office staff simply RUDE, more interested in gossiping about carers and even their office colleagues.! They would close the office early all the time Their on call phone would never get answered even in emergency and when it was answered it usually sounded like they were in a bar or sounding half cut. On one occasion when i was doing my update training i came downstairs to the office staff sat together with a bottle of wine!!! I used to give my availability for the whole week days and nights and was only offered two days work even though I was calling daily for shifts and saying i would even work in nursing homes ! There is no selecting carers to train - it seems that who ever applies will get the job - my training course was mostly 20 year olds who needed 16 hours so they could still claim - they had no interest in caring . No quality of staff that the adverts promote. Minimum wage no matter how many years experience you have one lady had been there 4 years had an NVQ3 and still being paid the same as me I was told I had to work all over xmas and when I said I couldn't I was rudely spoken to and told I wouldn't get any more work The office have their favourites!!! Office staff turn over a different face in the office all the time ... and I wont even go in to the office constantly smelling of rotting meat ..? This company really needs to sort itself out and care more for their carers ...!