Fraud, Lies, and Exploitation – The Worst Company You Could Work For - Anonymous employee Novelwall Employee Review

1.0
Sep 17, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros for working for Novelwall/ University & Student/ PickaUni

Cons

Novelwall/ University & Student/ PickaUni is not just a bad company to work for, they are dangerous, immoral and blatantly follow illegal practices. They are a disaster from top to bottom, no matter what new name they decide to go under. The CEO is the most abysmal sexist bully I have ever had the displeasure of meeting, a borderline sociopath, and he is backed by a team of incompetent, unethical minions. They exploit employees and simply don’t pay them, unsurprisingly resulting in multiple lawsuits, just look up Novelwall, University & Student or PickaUni and see it for yourself. They refuse to provide basic tools like laptops, phones, flyers, or office supplies. If you don’t want to get paid for your work and want to be harassed at the same time, Novelwall/ University & Student/ PickaUni is the perfect place for you. They constantly miss bill payments, meaning we got locked out of our office multiple times. The only reason we were able to work is we had to beg the receptionists to let us in, needless to say it was an embarrassing and mortifying experience. Even better, management does all this and still has the gall to blame their staff for missing targets. They will threaten to sack you every other week, job security is nonexistent. It really is just an endless cycle of mismanagement and blame-shifting that will only result in more lawsuits and, undoubtedly, more company aliases. Their marketing is so embarrassing, always full of typos, mostly AI generated, and very poorly written content, to the point where all customers initially think they’re a scam, which I guess they are at this point. If you as an employee critique this and make suggestions for improvements, you will be blocked by management, insulted for thinking you know better, and indirectly punished for it, maybe even unfairly dismissed for 'causing problems'. Novelwall/ University & Student/ Pickauni will also blatantly lie to customers about what they offer, falsify references to help students get into universities, and misleads clients about the benefits of their services. Of course, they have already lost multiple investors as a result. The company has rebranded several times (NovelWall, University & Student, PickaUni, and more to come, no doubt) in an attempt to evade the consequences of their actions, but they cannot run forever. Each time, they are the same company under a new cloak. PickaUni was the last one, but please don’t think it is any different. Anyone thinking of investing in Novelwall/ University & Student/ PickaUni should run in the opposite direction if they care about their money and their business. They burn through good employees by stifling their potential, and the turnover rate is insane. I only worked there for 5 months and I saw 8 employees leave or be unfairly dismissed, not even including myself. Honestly, the only methods management knows to go by is to evade responsibility. Their ongoing and constant legal issues should raise enormous red flags to potential employees and investors alike. Novelwall/ University & Student/ PickaUni isn’t just a bad company to work for, it’s a terrible investment. The toxic culture, unethical practices, dismal marketing, and leadership’s inability to manage even the basics of running a business guarantee failure. Avoid this sinking ship before it takes you down with it.

Explore other reviews about Novelwall

1.0
Jan 10, 2026
Recommend
CEO approval
Business outlook

Pros

They chose a lovely building and had top technology to work with

Cons

They posted very unrealistic targets for employees on my level so meeting targets to receive commission on top of salary was a miss. Your work was almost policed and despite working the last month for them, I wasn’t paid despite emails confirming they should as they owed that month’s salary. After that, ignored all emails and communications

1.0
May 21, 2025
Recommend
CEO approval
Business outlook

Pros

There are no notable advantages to highlight.

Cons

Stale Lead Assignments - Consistently provided with outdated leads who have previously rejected services, making it challenging to secure new sales. Lack of Guidance - Insufficient support and direction from team leaders, leading to a sense of isolation and confusion in daily tasks. Limited Training - Minimal onboarding or continuous training programs, hindering professional growth and skill development. Unclear Performance Metrics - Absence of transparent performance indicators, making it difficult to gauge success and areas for improvement. Inconsistent Communication - Irregular updates and feedback from management, resulting in misalignment of goals and expectations.

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