Only join if last resort - Sales Novelwall Employee Review

1.0
Jul 13, 2023
Recommend
CEO approval
Business outlook

Pros

The day to day customers are nice. Some of the long term team are nice people. But have no power. Anyone who steps out of line is fired or ear marked for dismissal. This is a regime make no mistake. There is one vote, and one vote only on the voting paper.

Cons

Firings are a daily occurrence Unfair dismissal daily occurrence A silent Senior Management Team who cannot influence a one man tyrant owner Mr Ousmand. Not their fault they have mortgages, families they are protecting these people. Putins Russia is the best way to describe it. No one is at fault, he listens to no one, the only way to influence him is to leave. Note on payday it is a common occurrence to not get paid, leave a window of seven days after payday. Expect the unexpected.

Explore other reviews about Novelwall

1.0
Jan 10, 2026
Recommend
CEO approval
Business outlook

Pros

They chose a lovely building and had top technology to work with

Cons

They posted very unrealistic targets for employees on my level so meeting targets to receive commission on top of salary was a miss. Your work was almost policed and despite working the last month for them, I wasn’t paid despite emails confirming they should as they owed that month’s salary. After that, ignored all emails and communications

1.0
May 21, 2025
Recommend
CEO approval
Business outlook

Pros

There are no notable advantages to highlight.

Cons

Stale Lead Assignments - Consistently provided with outdated leads who have previously rejected services, making it challenging to secure new sales. Lack of Guidance - Insufficient support and direction from team leaders, leading to a sense of isolation and confusion in daily tasks. Limited Training - Minimal onboarding or continuous training programs, hindering professional growth and skill development. Unclear Performance Metrics - Absence of transparent performance indicators, making it difficult to gauge success and areas for improvement. Inconsistent Communication - Irregular updates and feedback from management, resulting in misalignment of goals and expectations.

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