Great team and culture - Intake Coordinator Novara Recovery Center Employee Review

I’ve had a really positive experience working at Novara Recovery Center. The leadership team is genuinely passionate about what they’re building, and it shows in both the culture and the level of care provided to clients. There is a strong focus on individualized treatment, and the team goes above and beyond to create a supportive and therapeutic environment. One thing that stands out is how collaborative the workplace is. Staff across departments communicate well and are aligned around the mission, which makes a big difference in day-to-day operations. Leadership is approachable, open to feedback, and invested in both professional growth and maintaining a healthy work environment. It’s also a place where you feel like your work matters. The impact on clients is tangible, and that makes the job incredibly rewarding. As a growing organization, there are naturally areas that are still evolving, but the team is proactive and committed to continuous improvement. Overall, I would highly recommend Novara to anyone looking to work in a purpose-driven, team-oriented behavioral health setting.

None I can think of

I started here about four months ago and have seen it improved so much recently. Our team got a new Clinical Director who has brought so much wisdom and changes to the clinical program. It’s improved drastically. We also got a new director of Client Care and since then the program has just improved because she really cares about training people and making sure they have the tools they need to do their job. I truly love working here and see where this place is going. Can’t wait to see what the next year looks like. Since I’ve been here, I’ve seen management recognize the people that are doing well with promotions and people get supported to pursue their pure Recovery Specialist certifications and other goals that they have. The expectation is that people work hard and do everything they can to make sure our clients have a good experience. That being said for a new company there is definitely work like balance and every time people want to take PTO work from home or leave early for whatever personal needs, I’ve never seen any issues.

There was definitely a couple people that turned over in the last six months, but all of them were people that weren’t a good fit here. Once we got new management the people that were not pulling their weight were weeded out pretty quickly.