Work for the experience - Patient Access Representative Novant Health Employee Review

2.0
Apr 25, 2025
Recommend
CEO approval
Business outlook

Pros

Having amazing coworkers and a steady check

Cons

Low pay and mediocre benefits

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Novant Health Response
1y
Thank you for sharing your experience and for the work you contributed as a Patient Access Representative. We're glad to hear your team made a positive impact and that you valued the stability of your role. We understand concerns around pay and benefits and are continuously evaluating ways to better support our team members. Your feedback is appreciated and helps guide those efforts.

Explore other reviews about Novant Health

5.0
Feb 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork, solid MD team.

Cons

Lack of resources on site

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Novant Health Response
4mo
Thank you for sharing your experience. We’re glad to hear that the teamwork and strong physician support have made a positive difference in your role. We also appreciate your feedback about on-site resources, as insights like yours help inform ongoing efforts to better support our teams. Thank you for the remarkable care you provide to our patients every day.
4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Care associates are allowed to do what CNAs do, but they do not have to have the certification. Entry level pay is the same and there are equal raises between roles each year. Part time status an average of 24 hr/week, you can work more than that and you receive full benefits, two forms of bonus every year, immediate PTO (80hrs/year). 12 or 8 hour shifts available, make your own schedule

Cons

sometimes short staffed unit, so work becomes fast-paced - if you like being active and constantly moving, this job is fun.

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Novant Health Response
2d
Thank you for sharing your experience. We’re glad to hear you’ve enjoyed the flexibility, benefits, scheduling options, and opportunities available in your role. It’s great to know these have supported your experience as a Care Associate. We also appreciate your feedback regarding the pace of the unit. Healthcare can be dynamic, and we recognize the importance of ensuring our teams have the support they need to provide exceptional patient care. Thank you for all you do to care for our patients and communities.
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