Great insurance, not so great pay and staffing ratios - Certified Nursing Assistant CNA Novant Health Employee Review

4.0
Oct 17, 2023
Recommend
CEO approval
Business outlook

Pros

Novant is one of 2 major healthcare systems in my area. Their employee insurance is affordable and offers excellent coverage even at the lowest tier. They are well known for having better insurance than their competitor healthcare system.

Cons

I was hired as a CNA in the summer of 2022 at $15.50/hr with evening and weekend differentials. I was genuinely shocked at how low the pay was. Novant decided to raise their starting base pay to $17/hr starting in Jan 2023 but it’s still too low for how high the staffing ratios are. I have 8 or more patients in MedSurg and sometimes up to 12. RNs have up to 6 patients in MedSurg. I rarely have a moment to sit down or even go to the bathroom during my 12 hour shifts because we never have enough time to do everything we need to do for our patients.

Explore other reviews about Novant Health

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

good morale and overall sense of belonging

Cons

fast paced and poor management at times

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Novant Health Response
3w
Thank you for sharing your experience. We’re glad to hear you’ve found a strong sense of belonging and positive team morale during your time with us. Creating an environment where team members feel connected and supported is important to the work we do. We also appreciate your feedback regarding leadership. Insights from team members help inform our ongoing efforts to strengthen leadership development and support teams in fast-paced healthcare environments. Thank you for all you do to provide remarkable care to our patients and communities.
5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for Novant has been the best experience. I moved back into leadership after years of having stepped back from leadership due to burnout and frustration. Novant invests more than any company I have seen in both frontline and leader development, with cohesive messaging about priorities. I truly enjoy the teams I work with.

Cons

IT was moved to overseas a few years back. They back-pedaled on this and moved some aspects back to domestic coverage, but overall, I can't see where this improves operational efficiency despite surface level savings.

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Novant Health Response
1d
Thank you for sharing your experience and for your leadership over the past several years. We’re especially grateful to hear that returning to leadership at Novant Health has been such a positive experience. Knowing that our investment in developing both team members and leaders with an emphasis on cultivating a great culture, may have made an impact or may have helped you rediscover some of that joy of leading is incredibly meaningful. We also appreciate your thoughtful feedback regarding operational efficiency and your recognition of programs like Career Connections. Helping team members find the right opportunities to grow and thrive remains a priority, and insights from leaders like you help shape our ongoing efforts. Thank you for all you do to support your team and the patients and communities we serve.
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