Harsh honesty, what the network doesn't want to hear or you to know. - Anonymous employee Novant Health Employee Review

1.0
Jun 19, 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits comparable to other facilities or organizations in the area. Decent camaraderie among junior staff members.

Cons

Only hospital system in the county, largest employer for medical personnel. The Network has a monopoly on the health care field, which makes it almost the only place to work. HR lords over the company an acts on its' own rules an on its' own time. Junior staff is not appreciated, general feeling is that staff is a dime a dozen and can easily be replaced. As they are a monopoly, they are not concerned with employee satisfaction. There are no alternatives for employment, you either pretend to enjoy working for them or quickly find employment in a different field. The facilities themselves, are poor and in need of repair. Equipment is greatly outdated and unreliable, broken more often than working. When new construction or repairs are made to the facilities, they are not quality. Within days of new construction, brand new floors buckle and peel, paint staining and peeling off walls. While housekeeping attempts at upkeep, not enough staff means poor cleaning and not often enough. Layout of newly remodeled areas or newly built areas exhibit poor planning as necessary things are forgotten and patient flow is jumbled. The focus of senior management is patient satisfaction, while important, because of the over-focus of the network it gets in the way of staff providing basic care and functions. When senior management automatically tries to "recover" a bad customer experience or when someone complains, and management hastily gives gift cards or something similar to the individual without investigating the situation, creates a hostile work environment. As patients and their family members have come to learn if they complain they get rewarded and the staff reprimanded, even if the staff member was correct in their actions. Not only does it create a hostile work environment but not having the support of senior management damages employee morale.

Explore other reviews about Novant Health

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment and plenty of room for growth

Cons

Salary increase could be more

avatar
Novant Health Response
2mo
Thank you for sharing your experience. We’re glad to hear you enjoyed the work environment and found opportunities for growth during your time with us. We also appreciate your feedback on salary increases. We consistently review our compensation to remain competitive and support our team members, and insights like yours help inform those efforts. Thank you for the contributions you made while you were here and hope you'll make your way back to Novant Health.
3.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, time off, and they strive hard to make employees feel heard. Not afraid of change or doing something different. Definitely a lot of effort in turning feedback into action.

Cons

Corporate smothers the smaller offices. Way too big and everything is way too detailed to where nothing is easy to find or understand (policies change almost weekly). IT is outsourced and not helpful. Everything is cheap. Employees feel like pampered cattle. "Float" is only for bigger offices and isn't guaranteed. They will short staff you in a heart beat and tell you your burn out is "growing pains". Raises and bonuses are pathetic. Better compared to PHC, but when the CEO earns 6+ million every year and all we are given is $400 bonus and a 1% raise because we didn't reach impossible goals = not fair. 8-5 M-F is not ideal for healthcare. Bring back more Friday at noon hours.

avatar
Novant Health Response
3mo
We appreciate you taking the time to share your perspective on communication, resources, and compensation. Feedback like yours helps inform ongoing conversations as we continue working to support teams across all locations. Thank you for the care and work you provide every day.
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