Centralize Business Office Charlotte, NC - Anonymous employee Novant Health Employee Review

1.0
Feb 28, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros when it comes to the CBO

Cons

I am a great employee. I mind my own business, go in everyday and do my job well above expectations for my role. Within my first week there, I realized what a dysfunctional office the CBO is. Management is the worst I have ever seen. Their attitude is if you have a problem, then go find a job somewhere else. Terrible, terrible employees seem to do what they want (which is do the minimum that's expected, and make critical errors which have caused practices to lose unbelievable amounts of money, steal from other employees, as well as various charitable events that take place, bully coworkers, and abuse benefits offered by the company. If anyone goes to senior management with any issue regarding these bullies, they're told that if the issue is addressed, then they'll have to deal with the retaliation from the other employee. Management shows clear favortism to the employees causing the company to lose money. They allow these employees to lie and cheat on a daily basis, and are never told no. Meanwhile, hardworking employees that do their job, are regularly fired for ridiculous reasons, which are often based on lies. The majority of employees in the building are actively looking for jobs elsewhere. Any concerns voiced to the CEO Carl Armato, are ignored. He visits the office maybe once a year. HR on site? A joke. The office gives a whole new meaning to the definition of hostile work environment.

Explore other reviews about Novant Health

5.0
Apr 23, 2026
Recommend
CEO approval
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Pros

Great work environment and plenty of room for growth

Cons

Salary increase could be more

avatar
Novant Health Response
2mo
Thank you for sharing your experience. We’re glad to hear you enjoyed the work environment and found opportunities for growth during your time with us. We also appreciate your feedback on salary increases. We consistently review our compensation to remain competitive and support our team members, and insights like yours help inform those efforts. Thank you for the contributions you made while you were here and hope you'll make your way back to Novant Health.
3.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, time off, and they strive hard to make employees feel heard. Not afraid of change or doing something different. Definitely a lot of effort in turning feedback into action.

Cons

Corporate smothers the smaller offices. Way too big and everything is way too detailed to where nothing is easy to find or understand (policies change almost weekly). IT is outsourced and not helpful. Everything is cheap. Employees feel like pampered cattle. "Float" is only for bigger offices and isn't guaranteed. They will short staff you in a heart beat and tell you your burn out is "growing pains". Raises and bonuses are pathetic. Better compared to PHC, but when the CEO earns 6+ million every year and all we are given is $400 bonus and a 1% raise because we didn't reach impossible goals = not fair. 8-5 M-F is not ideal for healthcare. Bring back more Friday at noon hours.

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Novant Health Response
3mo
We appreciate you taking the time to share your perspective on communication, resources, and compensation. Feedback like yours helps inform ongoing conversations as we continue working to support teams across all locations. Thank you for the care and work you provide every day.
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