Patient Account Rep III - Anonymous employee Novant Health Employee Review

I had a great experience as a Research Assistant at Novant Health. The team was welcoming, collaborative, and supportive of learning. I gained valuable experience in clinical research, data collection, patient interactions, and working alongside healthcare professionals. The environment encouraged professional growth, and I appreciated the opportunity to contribute to meaningful research while developing skills that will benefit my future career in healthcare.

Depending on the project, the workload could fluctuate, and some tasks were repetitive, such as data entry and documentation. However, these responsibilities are a normal part of research and helped reinforce attention to detail.

Patient Centric Team member well-being Supportive Internal Resources Networking Locally owned healthcare organization Growing organization

Competitive CMA salaries, not aligning Lack of internal department follow-up, leads to delayed financial outcomes Continuous overlapping initiatives, leads to impact on quality of care Need for more acute / ambulatory surgical centers