Feels average at best - AVWX - Trip Support Coordinator Northern Jet Employee Review

3.0
Apr 9, 2025
Recommend
CEO approval
Business outlook

Pros

Great team, and reasonable hours given that it is the service industry.

Cons

Pay seems average or below average. List of tasks grows longer every week.

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Northern Jet Response
1y
Thank you for taking the time to share your experience at Northern Jet. We truly appreciate your continued dedication over the past few years, and we're glad to hear that you value the team environment and work-life balance. We understand your concerns about compensation and workload, and we are actively reviewing both to ensure we remain competitive and supportive of our team’s well-being. We are always open to feedback and would welcome a direct conversation to hear more about your suggestions. Please don’t hesitate to reach out to us at hr@northernjet.com. Thank you again for helping us grow and improve.

Explore other reviews about Northern Jet

5.0
Feb 18, 2025
Recommend
CEO approval
Business outlook

Pros

Every day is exciting and different with plenty of opportunity to problem solve and serve our customers!

Cons

I am rarely unplugged from work but that comes with the territory of this industry!

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Northern Jet Response
1y
Thank you for taking the time to share your feedback! We're thrilled to hear that you find each day exciting and enjoy the problem-solving aspect of your work. Serving our customers is at the heart of what we do, and it's great to see you engaged in that mission. We also understand the challenges of staying "plugged in," especially in an industry like ours. Your commitment doesn't go unnoticed and we appreciate your hard work and dedication! As always, we invite you to provide us with additional feedback on your personal experience by emailing us at: HR@NorthernJet.com.
1.0
Dec 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People in operations and maintenance are great. All trying to do the right thing and support each other.

Cons

The culture speech you get in your interview is for looks only. Other Glassdoor reviews are manufactured by management. No raises No training unless required by regulatory authority No HR due process, training, PIP, annual reviews or raies, quarterly check ins, etc. No mentorship No mental well being No holidays off (7 paid days but good luck getting them off) Difficult to use PTO. No disconnect time (expected on slack 24/7) They will keep your PTO when they let you go. CEO micromanages and threatens management and employees. Communication is horrible No written expectations. No job security. Small company with no safe guards for employee interaction.

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