employer cover photo
employer logo
employer logo

Northeastern University

Is this your company?

Good experience with supportive team, but management and pay could be improved. - Resident Security Officer Northeastern University Employee Review

4.0
Sep 10, 2025
Recommend
CEO approval
Business outlook

Pros

Supportive Team Environment: The fellow security officers and on-site staff are often great to work with. There's a strong sense of teamwork, and people are generally willing to help each other out, which makes day-to-day tasks much more manageable. . Consistent Schedule: Shifts are generally predictable, which is a major plus for work-life balance. Overtime is available but not usually required, allowing for personal planning. Valuable Experience: This role offers significant experience in a dynamic campus environment, including report writing, de-escalation, and emergency response. It's a great stepping stone for those interested in law enforcement or criminal justice. Campus Resources: As a university employee, you have access to some good resources and a positive atmosphere, interacting with a diverse student body.

Cons

Management Communication: Communication from management can be inconsistent, which sometimes leads to confusion regarding policies or shift changes. More transparency and clearer directives would greatly improve the workflow. Compensation and Benefits: The pay is competitive for the area, but there's a lack of clear pathways for promotion or significant raises. The benefits package could be more comprehensive. Workload and Responsibilities: The job can be demanding, with a large area to patrol. Balancing foot patrols, responding to calls, and administrative tasks like report writing can be challenging, especially during peak times. Lack of Recognition: There is little formal recognition for good performance or extra effort, which can be demotivating over time.

Explore other reviews about Northeastern University

5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good healthcare and good city

Cons

Loving costs were too high

5.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall, I have had a very positive experience in this job. The work itself is well organized, meaningful, and provides many opportunities for me to learn, grow, and improve my professional skills. I truly appreciate the supportive and friendly work environment. My colleagues are kind, patient, and always willing to help when I have questions or face challenges. The communication within the team is smooth, and everyone works together with a strong sense of responsibility and cooperation. This job has helped me become more confident, responsible, and efficient in my daily work. I also feel grateful for the guidance and support I have received from my coworkers and supervisors. I enjoy being part of this team and appreciate the positive atmosphere, strong teamwork, and valuable learning opportunities. Overall, I believe this is a great workplace with excellent colleagues, and I am thankful for this experience.

Cons

Nothing, very good work experience

See reviews by: Helpful|Rating|Date|All