What it’s really like to work in sales at NAB - Sales Representative North Employee Review

3.0
Apr 4, 2024
Recommend
CEO approval
Business outlook

Pros

Nice company culture where employees seem to care about the company and its customers. Nice benefits package that could use improvement on employee out of pocket expenses.

Cons

Management continues to purchase software that they never seem to be able to implement. Must have ability to run at least 6 disparate systems at the same time while making and receiving calls can be quite difficult and challenging at times. Training was pretty much up to you to figure-out and the comp plan is a mess. No way are you going to make $75k your first year which is what they tell you during the hiring process. Management provides very little help in terms of pipeline management, quota management and understanding NAB’s product line.

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North Response
2y
Thank you for taking time to leave us a review. Since you were a self-identified Sales Representative at NAB, I reached out to Bill Lee, our Chief Revenue Officer, to help provide our response to your feedback: As the Chief Revenue Officer, I appreciate your candid feedback and take your concerns seriously. It's imperative for us to continuously evaluate and improve our operations to ensure the success and satisfaction of our team members. Regarding your concerns about the implementation of software and the challenge of managing multiple systems simultaneously, I understand the frustration this can cause. We are actively working to streamline our systems and processes to provide a more seamless experience for our sales representatives. Training and development are fundamental pillars of our approach to nurturing talent within our organization. Your feedback underscores the importance of providing comprehensive training programs to set our sales team up for success from day one. We are committed to enhancing our training initiatives to ensure that all new hires receive the guidance and support they need to excel in their roles. Compensation is a critical aspect of any sales position, and it's essential that our compensation plans are transparent and achievable. We are reviewing our compensation structure to ensure that it accurately reflects the earning potential for our sales representatives and provides a fair and competitive incentive for their efforts. Thank you for your valuable insights, and please know that we are committed to addressing these issues and continuously improving the employee experience at North American Bancard. If you have any further feedback or suggestions, please don't hesitate to reach out. Best regards, William Lee CRO North American Bancard

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
2d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
18h
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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