I wish I knew then, what I know now. - Partner Relations Advisor II North Employee Review

2.0
Nov 10, 2023
Recommend
CEO approval
Business outlook

Pros

Full Time Remote, Company provided Laptop

Cons

Less than stellar health insurance thru BCBS of Michigan. Medical Deductible for Single employee is $1000. Co-pay for a specific maintenance drug is $1015.00, monthly. NAB obviously has selected one of the cheaper group policies for their employees. Due to excessive co-pay for a particular maintenance prescription; I've had to apply for State Drug Assistance just to cover the co-pay for a maintenance drug. In my 20+ years of work history; I've NEVER needed State Drug Assistance until joining this company.

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North Response
2y
Hi there, and thank you for taking time to share your feedback. While we were not excited to see a 2-star rating we were happy to see that you are a current employee because your feedback on our benefits - specifically our medical program and prescription benefits - did not line up with what we know to be true of our plans and we want to help you. To assist me with this response, I reached out to John Price, Director of Total Rewards, and John's response to you is: " NAB is proud to offer our team members a strong health plan through Blue Cross Blue Shield of Michigan that is in line or better than industry benchmarks - across several industries - in both our employee-only coverage deductible and out-of-pocket maximums. Our four-tiered prescription drug coverage also aligns with benchmark. We are concerned this team member has noted these costs for a prescription as they are FAR BEYOND our copay amounts. The in-network maximum co-pay for a speciality prescription is only $150. We encourage this team member to reach out to our NAB benefits team at anytime so we can gather more information, investigate further, and do all we can to help." I will reiterate John's request that you please reach out to our benefits team directly so we can help you with this situation. Thank you.

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
3d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
1d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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