Review - Team Leader North Employee Review

3.0
Apr 14, 2022
Recommend
CEO approval
Business outlook

Pros

-Work from home -Cool Management -PTO/Sick Days/Bday Holiday

Cons

-Low pay -Bad communication between departments

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North Response
4y
I am always happy when I see our current team members provide feedback as it shows you care about improving the company going forward. I was excited to see your pro's - working from home, COOL management (that was my favorite one!) and PTO. I am sure our new Flex PTO program falls into the Pro column for you as well...its all part of ensuring people can show up to the job and do their best work because they have the flexiblity they need to balance work and life commitments. I wish you could have offered up better than a 3-star ranking and encourage you to reach out to me directly with your feedback for continuous improvement at NAB. We are not perfect, but we are way better than we were even 2 years ago! I am sorry you feel that we have "low" pay at NAB. I will tell you that we have been working in partnership with Lockton's Compensation Consulting group for the past 2 years and based upon everything we are getting from them, we are paying at or above market rate for all positions within NAB. Perhaps you are reacting to the media claims that everyone who leaves a company today gets a 10% increase...but we have given MORE than a 10% increase to our salary ranges and plan to do another increase this summer. We are watching this closely and take this situation very seriously. As for "bad communication" between departments, this is admittedly something we are working on. We get a little better every day, but need to get a LOT better more quickly. We have several strategic communications and collaboration plans in place for NAB, but they are just in the launch phase right now. If you have any suggestions I encourage you to reach out to me or your HR BP directly with ideas, we welcome the feedback. Thank you again for taking time to share your thoughts!

Explore other reviews about North

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
5d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
3d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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