Apr 11, 2018
Niometrics Response
5yWe are sorry if your journey with us had let you down — we wanted to take time to digest and respond your comments thoughtfully. Here it goes:
1) We have introduced several programs throughout the employee journey, starting from the peer program when someone joins us, coupled with other regular and ad-hoc mentorship and training sessions. This is something we want to continue improving on.
2) We have also chosen to concentrate our rewards on salaries, which can be then spent on whichever benefits people see fit. That has created a straightforward reward framework that most of our people seem to enjoy.
3) When it comes to internal communication, our team leaders are being encouraged to provide more frequent feedback, and drive transparent and honest conversations within the team and the organisation. For example, The Sync, our bi-annual all-hands event and our main alignment and bonding platform. Improving communications is something we will continue to prioritise.
We appreciate your feedback, and we will work to address those concerns shared by you.