Not Recommended - Customer Service Nikon Employee Review

2.0
Mar 29, 2021
Recommend
CEO approval
Business outlook

Pros

Because of many small inter-working teams, I feel employees tried to create camaraderie with each other and provide support directly to each other.

Cons

One of the most toxic work environments I've experienced. Management creates a culture of distrust and had a lack of integrity when it came to keeping employees happy, comfortable, and safe. They did not pay fairly considering they are located in an expensive city where the cost of living did not nearly match the wages offered and would cut staff and pile on responsibilities to others. There were not adequate supports in place for employees to be able to exhibit a happy and healthy work-life balance.

Explore other reviews about Nikon

5.0
Dec 12, 2025
Recommend
CEO approval
Business outlook

Pros

great colleagues, good management. good benefits

Cons

none that I can think of

3.0
Dec 24, 2025
Recommend
CEO approval
Business outlook

Pros

Higher pay than academia. You can make 125-175k based on your territory. Sometimes 200k+ but you're gonna saturate your market and not sell a lot the next year. Obviously this year with tariffs you're not going to make much. Great coworkers. Great technology.

Cons

We had layoffs, which shocked everyone, it was handled poorly (IT and HR didn't coordinate and people were just locked out of their computers). We were constantly told not to worry about layoffs because we're seen as assets and not liabilities. Lots of structural changes without communication and clear policies which causes confusion. Sales management doesn't care a lot of about customer satisfaction. Promotions are politics and favorites. People are promoted without having great people skills. If you don't get along with your local team, you're basically gonna have a bad time. I only stayed because the pay was good and I could not find a job that pays more. Not because I like the company values.

See reviews by: Helpful|Rating|Date|All