Lack of training and preparation left employees struggling in critical situations - Security Officer Nighthawk Security Employee Review

The training coordinator failed to provide adequate training, leaving security officers unprepared for handling real-world incidents. New hires were often sent into situations without understanding protocol, and when mistakes happened, they were blamed instead of being guided. There was no consistent process for learning on the job, making every shift unpredictable and stressful. Without structured guidance, employees had to relay on guesswork, which made safety and job performance a constant challenge.