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      NiSource

      Engaged employer

      NiSource reviews

      CSR and Emergency Dispatch - Emergency Dispatch Operator NiSource Employee Review

      2.0
      Jun 4, 2023
      Emergency dispatch operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits and decent PTO and pay

      Cons

      Most of the customers are angry, breaks are strict and emergency calls can be stressful. Shift bids are rough.

      Explore other reviews about NiSource

      5.0
      May 23, 2026
      Regulatory intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company culture and managers

      Cons

      Outdated systems and computer softwares

      3.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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