Call Center - Customer Service (CSR) NiSource Employee Review

2.0
Apr 7, 2023
Recommend
CEO approval
Business outlook

Pros

Remote, pto, pay, work from home

Cons

Metrics make no sense. Remote employees dont have same career advances as PA reps

Explore other reviews about NiSource

5.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Pay & people are great

Cons

Need more stringent work instructions/ policy

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Better pay than most companies in NWI

Cons

Leadership turnover every so many years

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