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      NiSource

      Engaged employer

      NiSource reviews

      Better before - Customer Service Representative NiSource Employee Review

      3.0
      Jan 26, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers and Collaborative work environment.

      Cons

      Public can be very rude, Company cared about employees more before they were bought out.

      Explore other reviews about NiSource

      5.0
      Apr 3, 2026
      Lead, category specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay & people are great

      Cons

      Need more stringent work instructions/ policy

      3.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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