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      NiCE

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      NiCE reviews

      CEO is trying to ruin the company - Anonymous employee NiCE Employee Review

      1.0
      Jun 6, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The only positive thing about working here is some of the awesome people I've become friends with.

      Cons

      Since this company literally paved the way for thousands of businesses to remain operational during the quarantine, and successfully transition to remote work, changing the policy and forcing employees to either badge in to a physical office or resign their position is going to destroy the current employee base. Barak Eilam is attempting a layoff without calling it a layoff so he doesn't have to pay out severance or unemployment insurance costs. It makes absolutely no sense. They don't pay the employees what they're worth, you can't get a raise or promotion because its "not in the budget" but they can send sales guys on exotic trips, and give shirts and throw parties. They will hire international employees instead of US employees because they're cheaper, but if they're on a work visa in the US, they'll pay them well over what their team members make.

      avatar
      NiCE Response
      2y
      Thank you for your feedback. I am sure that over the 9+ years you have been at the company, that there have been considerable changes, and one of these would be the introduction of our hybrid model, NICE-FLEX. Our hybrid work model is based on only two days a week of work from the office to allow for in-person collaboration and connection, and 3 days of remote work. While other companies that were working remotely during the pandemic have returned to the office on a full-time or part-time basis (usually 3 days in the office), we are happy to provide our employees with real flexibility and independence through our NICE-FLEX model. Furthermore, we have an annual calendar of compensation processes including a broad merit process and bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. We encourage you to reach out to your direct manager or HR Business Partner to discuss your concerns.

      Explore other reviews about NiCE

      5.0
      May 29, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, Good tech stack, and engaging team

      Cons

      Pay scale, benefits are weaker compared to other companies of this size

      4.0
      Feb 25, 2026
      Sales development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

      Cons

      The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

      avatar
      NiCE Response
      2mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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