NOT Nice. - Anonymous employee NiCE Employee Review

1.0
Apr 14, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid working . That is it! Given most organizations are now already working as hybrid for 12 months or more,this really isn’t a pro or a reason to join Nice.

Cons

Don’t be fooled into joining this organization by social media or a well trained Recruitment agent selling you the dream. Nice is NOT nice. The only opinion senior leadership value is their own. Say goodbye to having a voice .If you do manage to exercise your basic right to having an opinion,make sure it aligns with managements. Sales and senior leadership are superior to EVERYONE else. Please note this may not apply if you are from Israel or know someone higher up in the business. Toxic work culture with complicated processes, lengthy approval routes.Outdated systems not fit for purpose, resistance to invest in anything that could improve backend processes. Culture of Micromanagement. High turn over - revolving door of good people who leave or are exited Basic salary compared to the market, even more basic benefits if you could call them that.No point in having a private medical insurance policy if the terms are designed to make it as difficult as possible to benefit from.If you have a ‘pre existing condition’ it’s worthless to you anyway. Bypass this company at lighting speed!

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NiCE Response
3y
Thank you for sharing your views. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you great success in whichever career journey you choose.

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5.0
Jun 23, 2026
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Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

5.0
Jun 23, 2026
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Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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