NICE InContact. Horrible organization. - Senior District Sales Manager NiCE Employee Review

1.0
Dec 13, 2021
Recommend
CEO approval
Business outlook

Pros

As a Senior DSM you have a lot of freedom to run your business

Cons

If you have an advanced degree in Calculus, and a CPA, and have a compensatory lawyer on hand you MAY get paid your commissions. There are so many loopholes in the commission plan. President’s Club 2021 here. We spend most of our time working through commission issues and implementation problems. If you are in software sales, do not join this organization. We have had 4 RVPs resign, countless District Sales Managers and Sales Engineers. The CEO, Paul Jarmon, is worthless. He cows down to the NICE CEO, Barrack. NICE InContact is not the same company I joined five years ago!

Explore other reviews about NiCE

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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