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Nextech Systems

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Do Not work here - Technical Support Specialist Nextech Systems Employee Review

1.0
Oct 29, 2013
Recommend
CEO approval
Business outlook

Pros

co workers help you out as much as they can, ocean view

Cons

No training for support, basically you get put on the phones and have to figure out what clients need and then find another co worker to help you, under staffed big time, over worked, high turnover rate!, support management is a joke, they just yell at you in front of everyone else and they never encourage anyone but rather discourage and say to work harder "no excuses," no room for growth at all (family owned), be very careful; in the interview they make this job seem like its something special and lie to make you say yes to work there, support is a joke!!! Its more like consultants, clients call in for us to fix there billing issues, there report issues, there monthly finances. Actually technical problems are rare. It a very frustrating job with no future reward, just do yourself a favor and keep looking elsewhere, trust me.

Explore other reviews about Nextech Systems

5.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

Amazing culture throughout the org. Benefits are amazing and HR actually listens to the employees and try to make changes.

Cons

Healthcare cost has increased year over year but company is trying to level that out by making some larger changes.

1.0
Dec 1, 2025
Recommend
CEO approval
Business outlook

Pros

Remote work and pet insurance were the most valuable benefits during my time there.

Cons

Leadership and internal communication could be improved. Opportunities for advancement did not feel equitable or accessible, and there appeared to be limited diversity within the organization, particularly in accounting and finance. Career growth pathways were unclear, and decisions around promotions and development often seemed based on preference rather than performance or readiness. Compensation transparency was also an area of concern, and conversations around salary or role clarity were sometimes met with dismissiveness rather than support. When my position was eliminated, there was no discussion about internal transfer or professional development options, despite open roles shortly after. Additionally, feedback mechanisms did not always feel anonymous or actionable, which made it difficult for employees to express concerns openly. Overall, I believe there is room for improvement in creating a supportive, inclusive environment with clear career mobility and transparent communication without retaliation.

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