Service tech - Service Tech Nextech Employee Review

They always have work for us. You get to work on many different types of equipment.

Long hours and not a lot of extra compensation for the hours worked. Would benefit from double time while on call and overtime after 8hrs.

Competitive pay compared to smaller local companies. Port to port hours. 2 year apprenticeship program. Nationwide business.

You will not be receiving paid PTO from last week. Unfortunately, I was unaware that you had submitted any time off, and nothing was coordinated with me prior to submitting, so the time off went under the radar before timecards were approved this morning. I am not in the habit of approving emergency time off without some sort of conversation. This is what happens when you have a newborn come home from the NICU, even if you applied for PTO on Tuesday and management gets until the following Monday morning to approve it. If you have any family events, and don't send your entire office, Regional management, District Management, every "Vice President," and probably the CEO of the company and United States a two week advance notice by carrier pigeon or Pony Express, they will not bother to look for your time off in the UKG app, which you would think is their entire purpose aside from chnaging quotes behind your back and explaining why they don't want to pay you for hours you wait for your van to be fixed at the shop. You have to fix AC units, build the entire quote part for part with prices, ETAs, and make sure there aren't cheaper alternatives, and then do management's job by telling them to go look at time off approvals because it's not a "habit." That's not toally the worst part, either. Apprently, marketing spent so much money on a stupid blimp with our logo on it at the Colorado trade show, all of the top 25% technicians in the "President's Club" that I happened to be in don't get the same $500 extra tool allowance they got last year, plus, if I remember right, a bonus in "Nectar Points" as well. Marketing made a mistake, and our bonuses for making $250,000+ paid for it, so we only got $100 in Nectar points, and no bonus tool allowance. Not only that, but everyone in the number one division out of 48 for a company-wide "March Madness" event only got a $600 gift card to United Refrigeration (and I like those guys, but they didn't have a single tool I didn't already have, and Amazon's prices are usually way cheaper). That's what you get for averaging 60 hours a week, never missing a day of work, not even taking a vacation for a year, and making the company $600,000 last year. Meanwhile, if I don't put in the exact cost and item count on a quote, then Ragnarok has come, and management has no expectation to look at time off requests once a week.