Great coworkers but poor management culture - Customer Service Representative Nexpera Employee Review

3.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are excellent in the customer service department

Cons

Poor Management never in office but judgmental. Listen to he said/ she said.

Explore other reviews about Nexpera

2.0
Jan 2, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is all that is good

Cons

Benefits and they don’t really care about anyone

2.0
Sep 2, 2025
Recommend
CEO approval
Business outlook

Pros

Continently located by the highway. Good benefits.

Cons

Racism is still very real at this company. Training is unorganized then you’re reprimanded for things you were never taught. The favoritism is overwhelming. The lead is never there but then makes decisions based of gossip from other employees.

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