there's a reason why the turnover is so high....... - Customer Service Representative Newegg Employee Review

2.0
Aug 17, 2022
Recommend
CEO approval
Business outlook

Pros

some people are friendly the pay isn't great if you have experience (i have 5 yrs), but if you're a newbie, theyll take you too.

Cons

management gives false hope and makes empty promises they had me work nearly 95 hrs in the span of 9 days because they messed up my schedule- i contacted HR yet they did nothing about it you cant get up to pee or get a snack. if you're not available to take calls the entire time, they will notice and question you.

Explore other reviews about Newegg

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great learning opportunities with exposure to multiple aspects of the business. Fast-paced environment that encourages continuous growth and adaptability. Clear team structure and well-defined responsibilities, allowing employees to stay focused and execute efficiently. Plenty of opportunities to take ownership of projects and make a meaningful impact. Collaborative teams and strong cross-functional communication.

Cons

As a global company with a diverse workforce, communication styles can vary across teams. In some situations, discussions may take place in languages other than English, which can occasionally create challenges for employees who are not fluent in those languages.

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Good Team, friendly co-workers that support one another

Cons

Poor Management, treating employees like they are disposable

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