3.0
Aug 2, 2016
Former employee, more than 1 year
Conroe, TX
Recommend
CEO approval
Business outlook
Pros
NewWave provides a better service than DSL in most of the communities it serves. The company is trying to make the network better. Benefits are good.
Cons
This company frequently frustrates their customers by failing to keep them informed of changes to the service calls and installation times. Some business clients wait months to have new service set up. Management is doing just enough to keep the boat afloat while waiting to be sold.