Great work-life balance, outdated and ineffective sales procedures - Telesales New York Times Employee Review

3.0
Jun 25, 2012
Recommend
CEO approval
Business outlook

Pros

Smart, interesting & diverse colleagues great work-life balance nice building cafeteria & illy coffee bar

Cons

management is very top heavy they promote favorites regardless of ability if you're not one of the favorites you need to leave the company for growth opportunity extremely high turnover, resulting in advertisers who never seem to know who to call and a lot of time wasted transitioning accounts managers are adamant you follow an antiquated sales process that results in more work, less time to use modern communication (email) sales goals are given 6 weeks into the quarter and based on your first half performance, therefore they are tougher to achieve (and less payout from NYT) it is a union job and there is a lot of friction between the union and management

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5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and growth opportunities

Cons

N/A N/A N/A N/A N/A

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Challenging and rewarding work. You'll work in an environment that publishes the news everyday, if you are excited about helping people learn more about the world, you'll love it here. Good benefits, hybrid work, and really smart coworkers.

Cons

Does not pay like big tech but as an IC you'll be part of union with job protections

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