First job in tech; 2.5 years so far - Technical Support Engineer New Relic Employee Review

5.0
Jun 10, 2024
Recommend
CEO approval
Business outlook

Pros

My team's been great; the company adjusted well to going fully remote and staying fully remote after the pandemic. Company has a FTO policy that has been pretty awesome.

Cons

A lot of changes and the recent buyout from a venture capital firm has resulted in a lot of layoffs. As a person in the support org I feel like we've been continuing to get more tasks added and not necessarily an increase in pay.

Explore other reviews about New Relic

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
3mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
4.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, good benefits, and good people

Cons

Nothing to flag. Not a great work-life balance.

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