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New Learning Academy

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Don't Waste your time (and money) working here! - English Teacher New Learning Academy Employee Review

1.0
Oct 31, 2018
Recommend
CEO approval
Business outlook

Pros

The homestay was great, lovely ladies that owned the house. I was very comfortable staying there. Spanish classes were enjoyable, excellent prof.

Cons

Where to begin.... First of all, the lack of clarity about pay. Was promised a "minimum" pay, which in reality ended up being upwards of 25 teaching hours at odd hours of the day and night at different locations in San Jose. Wasn't compensated for transportation or planning hours (which is common enough at teaching jobs) however, the lack of professionalism of the management and administration made working here stressful and unrewarding. From the get-go, it was apparent that very few of the other teachers were happy here and that there seemed to be a very high turn over. The second red flag was the lack of organization of the administration. They need to improve how they keep records, instead of having teachers write attendance in 3 different folders per class, plus student records, class plans, etc, etc. Printing sheets was a nightmare, as you had to email it to reception 24 hours in advance, and most of the time it still wasn't printed for you and you were then met with frustration and attitude by the secretaries for some reason. Costa Rica is very expensive, and even as the minimalist simple person that I am, I found myself unable to enjoy basic things because it is virtually unaffordable with the pay that you are getting. And we are fully aware of the profit management is making at our expense. I basically lost money, didn't have a great time at all and had to end my contract early because working there made me that miserable. Also 3 other people or more quit around the same time, I guess that's why they are always hiring. They should treat people better and maybe people will stay.

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New Learning Academy Response
7y
For teachers interviewing, we email them an FAQs so they are aware of the need to request copies beforehand. We can also provide information about how much basic items cost down here. Costa Rica isn’t for everyone, and we understand that. We do advise against this job, for candidates looking to save or with debts. As these reviews are conveniently anonymous, it’s easy to say a lot. We strive to be as transparent as possible and for this ex-teacher had an issue with the matters above they could have approached us. Unfortunately we have had no teachers recently express these issues.

Explore other reviews about New Learning Academy

4.0
Nov 18, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coordinator, Laura, is a great boss to work for. She's reasonable, hard-working and fair. A lot of the home-stays are located near the school, so you can get a nice, neighborhood feel about life. I recommend Jenny's place. The students are also great. The Costa Ricans are warm people with great personalities.

Cons

Depending on your schedule, sometimes the work-load can feel heavy. It's important to share your expectations (and work hard to prove your deserving of them). I worked everything I was given the first few months, and never took off a day, so that as I built seniority and reputation, I could use that toward working with management to get a better schedule that suited my lifestyle better. However, if you come into the job with an idea that you'll get weekends off, and all vacation days, you are wrong. Just like any professional setting, these people need reliable workers who aren't trying to take vacation every other week. It's hard, as you're in Costa Rica and San Jose doesn't do that country justice for what it can offer, but they're running a business and they need professionals. There is a lot of turnover and a lot of first-time teachers. This takes its toll on administration and students alike, but if you're committed to the job and your contract (I stayed 1 year) you can build a really great relationship with the school and the students. Keep in mind, this is a professional job, and if you treat it as such, you will maintain the standing you need necessary with administration to be able to use your schedule and time-off in beneficial ways

4
avatar
New Learning Academy Response
7y
Thank you for your comments! Feedback like this helps us constantly improve our contributor experiences by knowing what we are doing right and what we can work on. We appreciate you taking the time to send us this helpful response.
1.0
Apr 15, 2019
Recommend
CEO approval
Business outlook

Pros

If you are new to teaching they will still hire you and give you a chance.

Cons

I've been hesitant to write this review. I've come here a few times and was discouraged to see a negative review quickly covered up by a glowing, positive review. I suspect this may be a tactic by the employer to deter feedback and encourage applicants. I do feel an obligation to anyone thinking about working for NLA to hear about my experience but I want to keep it brief so they don't waist any more of my time. The company will promise you at least $700/month and it is very difficult to reach that amount. You will have to be working at least 35-40 hours and your schedule will be difficult. If you decide to go having a savings is very important. There is disorganization, lack of communication, poor morale and an overall feeling of dismissal from the management. I felt taken advantage of and ripped off. I was promised a certain amount of money per month and was never given enough hours to reach that. I was asked to cover classes with only 30 min or less of prep time. During my time there all the teachers were asked to anonymously fill out feedback cards. Those were later all read aloud at a teacher meeting that lasted 2 hours. My comment about being asked to teach a class 30 min before it started was read aloud and then criticized. I was accused of not being a team player. I'm using this as an example to explain the worst part of NLA: At it's core they do not respect the people they hire. Please keep scrolling so you can see other reviews so you can make an educated decision.

10
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