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New Directions Behavioral Health

Now known as Lucet

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Low Expectations + No Accountability = NDBH - Anonymous employee New Directions Behavioral Health Employee Review

2.0
Apr 14, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly people. Good work-life balance. Excellent benefits, though pay is at or slightly-below market. If you are skilled and a high-performer, you can work on whatever you want and develop whatever skills you like because you will NEVER lose your job for not meeting expectations...because there are none.

Cons

Nobody is ever fired, so little pressure to perform or add value. Lots of people who are simply not very good at their job. Complacency, neglect, and incompetence in too many departments (IT especially) and positions, including large portion of C-suite. Concern for product quality simply does not exist. Management is completely unwilling to remove poor performers and non-team players. The result is an environment with low morale where high performers quickly move on to somewhere better (turnover is very high), and those who remain are inevitably promoted to positions they are simply not skilled enough to handle. It's too bad, because the opportunity exists to do great work and truly help members.

Explore other reviews about New Directions Behavioral Health

5.0
Jan 25, 2023
Recommend
CEO approval
Business outlook

Pros

I always look forward to going to work at New Directions every morning. It’s a great remote job and has a career path. You definitely need to be a self starter and have the ability to navigate the computer and various platforms.

Cons

Pay is fairly moderate for what is expected of us to learn.

1.0
Sep 19, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Benefits were great. - Compensation - OK.

Cons

- They have horribly immature management all the way up to the CIO. - No clear direction on what the future of technology looks like for the company. - They have an overbearing CIO that most of the infrastructure team and management have major issues with. - Though there are great employees there, the talent is either suppressed by bad management decisions or is completely lacking on some teams. - Too much fighting between CIO and CISO that produces hostile work environment. - They can't keep good employees long enough. A majority of people quit within their first year. The networking team had two guys quit before they were there for 90 days and management just had to promote one of the only two network engineers left to keep him from leaving.

29
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New Directions Behavioral Health Response
7y
Thank you for your post and positive comments regarding compensation and benefit– we are glad you’ve found value in them when you were employed at New Directions. It sounds like you have some specific thoughts and feedback on how you think culture and leadership could have been better when you served on the IT team. Your comments have been shared with HR, training and leadership so as efforts continue to keep morale and career satisfaction high, this specific input can be considered. Thanks for your service when employed here and we wish you the best on your new journey. If additional concerns come up, we’re still here to listen at hr@ndbh.com.
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