No Longer Viable - Anonymous employee Netgain Employee Review

After the company was sold to an investment firm, the original owner/president was replaced with a CEO who single-mindedly focuses on revenue-on-paper instead of running a profitable company. He has hired on a handful of C-levels and VPs from external candidates, injecting a whole new layer of management/bureaucracy into the organization. The company spends irresponsibly on perquisites for new C-level/VPs/Sales Executives. Primary among these is a new executive office in Minnetonka, separate from the existing Field Service office in Minneapolis. There are numerous other examples employees are aware of, but could be considered confidential and are excluded from this review. These costs are, of course, in addition to the salaries of several new C-levels/VPs. Employees are treated as disposable. The CEO has callously suggested entire technical teams are replaceable. Leadership even implemented a layoff and hired on contract workers. (This is in direct contrast with how the company used to be managed, where "respect for individuals" was a genuine value of the previous leaders.) As a result of leadership's disregard, there's been significant turnover within the organization. Meanwhile, leadership has been ignoring the obvious operational issues associated with onboarding new employees to replace long-term hires that have left. Due to the emphasis on new revenue and the intentional and unintentional reduction in headcount, there is very poor work/life balance for technical/operational employees. For salaried employees, there's no policy or mechanism to collect extra hours worked (compensatory time) and rarely a good time to use accrued PTO. Many employees sit at the PTO cap and feel unable to utilize their accrued PTO. Netgain's C-suite has also acquired two other cloud hosting organizations recently. One acquisition was conducted prior to performing any in-depth review of existing technical operations. The result has been large amounts of Netgain effort spent performing break-fixes on unfamiliar infrastructure without any ability to realize revenue for that time. HR seems overly concerned about relocating staff between different offices or cubicles and strictly less concerned about the general wellbeing and development of competent, productive employees. The list goes on... sadly.