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Netcracker Technology

Engaged employer

Evolving company but still startup in model - Analyst Netcracker Technology Employee Review

4.0
Apr 12, 2019
Recommend
CEO approval
Business outlook

Pros

Better work-life balance. Chances of Onsite trips for jr or mid level employees. Mix roles - few projects offer frees hand to local teams whereas few do micro management. Few projects are on modern technology so good exposure, Initially in my tenure, many things were unclear, unorganized but towards end there was some serious efforts by top management to change things and give direction to offices in India. Saw couple of senior managers visiting pune who are spending time with people instead of seating in cabins and putting Do-not disturb board. Local management is getting more involved and accessible. They seems be given some level of free hand, could saw improvements during my closing days. Team members are getting exposed to higher management for better roles. There are good people in office who put efforts from their side to improve and bring more projects. Few delivery projects which has larger presence and critical roles from pune. So it provides opportunity to understand end-to-end picture quickly. There are few guys who play role of Architect, BA or TM and really knows the domain. Those should be your go to guys. Free Transport facility. Startup culture to extend**

Cons

Mid level company so dynamic demand cycles. Other workforce in Russian federation so there are language and communication issues. Not every PM or Leads knows how to work with multi location teams and leverage their strengths. You will be lucky if you have local leadership on projects. Involvement of new members in project level decisions is challenge - you need to prove yourself at every stage. Beware of few nonsense guys in local office - There are many good people in Pune office but there are few bad, stinky onions in office who cant find suitable buyer outside. Better will be to to stay away from these specific guys. They will talk rubbish just to show their presence or seek attention. These are mostly few experienced guys who think they know everything, who stand on sides and criticize others action. They can talk negative on every activity. If you happened to be working with them or under their leadership then you will wonder if these guys are on notice period (but you will not be lucky, you will saw them next quarter as well). There are few teams, don't know if they do actual deliveries but their manager just talk high on anything. One my lead used to try copying(read inspire)that person and used to talk very vague without details. Information sharing challenges - due to multi-culture teams there are obvious team connect issues, on top few local guys who also don't believe in it, They themselves dont know subject or answers but they will object or refrain you from speaking with others. On same lines, few TL or LM's are unable to understand use of training and don't guide or recommend their subordinates for training sessions. You will come to know about such sessions later from colleagues in other department. Few experienced guys hired initially dont have depth of knowledge and dont want to recognize their shortfall. They will not learn and had been roadblock for others. Wrong feedback for these guys normally generalized at location or India level by Global Managers. Policies are evolving, no match to Services company on this part.

Explore other reviews about Netcracker Technology

5.0
Oct 31, 2024
Recommend
CEO approval
Business outlook

Pros

The environment around and with you will help you grow

Cons

Nothing much to tell abt

4.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

Some historical context to start with. NetCracker was built by some of the brightest graduates of its time. It used to be an extremely successful scale-up because of a combination of two factors: 1. The right moment and place: a wealthy and fast-growing telco industry needed a fresh start in their systems to roll out the infrastructure the world is using today. 2. A business model based on consultancy-style principles: hire talented graduates and unsettled perfectionists, pay them pennies, work them to death, and make a reasonable margin because of that. It worked really well. And then they lost it all due to classic leadership failures and star syndrome. Key reasons to choose NetCracker: You will meet some of the most brilliant people here and make friends for life. You will learn how to make impossible things possible, and you will learn rigorous delivery frameworks executed at a level very few companies and people in the world can match. You will also learn team-based brainstorming of subtle and bold political maneuvering. And many other advanced skills you will probably never need anywhere else. This company truly values outcomes and those who can deliver. Their survival depends on execution, so high achievers have always been valued and quickly promoted. However...

Cons

Number one bad thing you need to know (beyond working unreasonable hours for decades and learning non-transferable skills): There is a caste system. If you are 'delivery', you will never be admitted into the higher caste of western office decision makers, nor will you ever be equally paid. They will work you to death, promote you into even more impossible missions, but will never consider you at the same level, despite you owning the entire delivery process (revenue generation!) and managing teams of hundreds of people. NC operate in a highly chaotic and politically heavy environments of impossible transformation programs. They frequently commit to delivering programs that cannot be delivered, so they burn their high achievers to exhaustion and then praise a caste of politically savvy, non-tech 'managers' whose main role is not delivery but navigating the heavy corporate games of dinosaur-like or inertias telcos without any measurable outcomes. NC charge clients for software implementation, they pay you like you are doing some leisure product development, but in reality, company and tech teams at the forefront are driving painful full-scale transformations for which western-world consultants would charge $ thousands per hour. Ever heard of leadership skills? Forget about it. The entire leadership vertical has none, and no intention to develop any. (On the senior management level think of micromanagement, lack of EQ, team dysfunctions, lack of transparency, favoritism and all other toxic traits of poor leadership). Heard of things like QBRs, strategy planning, OKRs, etc.? Non-existent. Real program management or portfolio management? Non-existent. The entire workforce outside of Boston is treated like a body shop. No transparency of the company strategy. It’s both: there is no comprehensive strategy planning in place and a 'none of your business' attitude. The so-called department managers also have zero general management skills. No understanding of how to direct, plan, or execute strategy. And 90% of them don’t possess even basic people-management skills.

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