Decent Job. Not a Career - Field Service Representative NetLook Employee Review

3.0
Aug 23, 2015
Recommend
CEO approval
Business outlook

Pros

Company car, camera, & laptop provided. Fairly hands-off attitude from management. Just get your job done right and go home. Bonuses awarded for high scores on photography evaluations. Not stuck at a desk. Regular hours.

Cons

Little opportunity to advance unless you're willing to move. No direct deposit. Company doesn't seek employees' opinions. Income varies based on volume. Bad weather means less work and less pay. Job is mostly outside, so hot and cold days can be tough. Menial homework: updating car statuses, auditing photos. Some dealers have unrealistic expectations that we'll search their lots for missing cars or keys. Holidays are just paid salary—no commission adjustment—so expect small paychecks after holidays. (Salary is $50/day. Most pay is from commission: $4 per car photographed.)

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5.0
Sep 19, 2022
Recommend
CEO approval
Business outlook

Pros

Supportive management team competitive salary Competitive benefits packages

Cons

No opportunity for growth within company

1.0
Feb 2, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many reasons to work here honestly besides a summer job to make a quick few bucks.

Cons

Ownership is terrible, that includes both the CEO and CFO/COO who care more about playing in their own sandbox and lining their own pockets rather than actually growing the company. No vision for growth as ownership doesnt want it to get big enough that they cant control every little detail. The Management team is not terrible, just down trodden with no real excitement due to their incapability to make any real moves and poor business decisions by ownership that trickle down. Want your paycheck on time without the fear of it bouncing? Don't work here then. Payroll has bounced on several occasions and management is always being told to hold their paychecks...seriously. Everything is usually disorganized (especially at the end) with no real management from the top. The good upper management we had all left, or were pushed out, a couple years ago due to the dictatorship at the corporate office. The corporate employees that are left just sit quietly and collect a "hope it goes through" paycheck. Forget sales or the non-existent product support team that has no clue what they are doing. Empty promises from ownership to get people to move and then no follow through with sales support or territory growth, leaving its employees severely financially unstable. I honestly feel sorry for myself having suffered through employment here as long as I did and most definitely feel for the employees that are still there hoping the company will somehow not close down due to the many years of bad business decisions.

2
avatar
NetLook Response
7y
Thank you for providing your feedback and apologies on not addressing your concerns sooner. We can assure you that continuous improvement organizationally and innovation technologically are both at the forefront of upper management at this point in time! Best of luck in your future endeavors.
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