Not for those who’s looking for hybrid - Bilingual Customer Service Representative Net One Asia Employee Review

Salary is paid on time

The company has its strengths, but the unfair treatment between teams is obvious god. Differences in salary (even for the same or lower job levels), WFH privileges, service recognition, and leave approvals are hard to ignore. Keep this in mind for those working in a shift schedule or planning to. You have agreed to work as a shift member, so please don’t be so entitled when you can’t take leave during a public holiday. Grow up. Some teams/persons are allowed repeated or extended leave, easy EL or half-day leave, and even receive extra leave after replacement duties while still claiming OT or replacement payments, while others are not given the same flexibility. UL is still granted to probation employees without valid or critical reasons. Regardless of whether this is due to individual leaders' decisions, stronger governance and involvement from senior management are clearly needed. Basic workplace rules are also enforced inconsistently. For example, restrictions on bringing bags into the room make little sense when some employees are allowed to bring them in to unpack and others are not. If rules exist, they should apply to everyone equally. This inconsistency affects morale and trust in management.

A lot of snack and beverage. that's all. They should open a cafe rather than being in IT business.

Working with a supervisor who don't have any experience and knowledge about IT was a nightmare. It's still a mystery how this kind of creature get promoted to lead an IT team. Imagine someone without any basic IT support and no education background or experience in IT give you headache everyday with foolish expectation, stupid questions, delegate all his task to you while he spend his day licking the management boot. It was a disaster when no action was taken to this creature even there were many complaints against him.